FAQs

Questions

  How long are coupons in the TourSaver valid?
  How can I be sure that the coupons in the book will be honored by the merchants?
  After ordering the TourSaver, when is the book shipped?
  How long does it take for the book to reach my location?
  What is the TourSaver return policy?
 

Answers

Q: How long are coupons in the TourSaver valid?
A: The TourSaver is valid for the entire calendar year, however, many tours in Alaska only operate in the the summer season--between late May and early September. Expiration dates are printed on individual offers in the book and on the website.
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Q: How can I be sure that the coupons in the book will be honored by the merchants?
A: All tour operators, hotels and merchants participating in Alaska TourSaver have signed legal and binding contracts. We have confidence that you will be treated with respect and courtesy. If a booking problem should occur, simply contact us and we will help resolve the issue. TourSaver customers have purchased more than 30,000 books since the program started and we receive rave reviews and testimonials each year.
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Q: After ordering the TourSaver, when is the book shipped?
A: Orders received before 3:00PM EST are shipped the same day. Orders received after 3:00PM EST will be shipped the following day. Orders received after 3:00PM EST on Friday are shipped on Monday. Orders received on Saturday or Sunday are shipped on Monday. There is no shipping on U.S. Post Office holidays. To receive your TourSaver sooner, please indicate an alternate shipping method.
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Q: How long does it take for the book to reach my location?
A: TourSaver books ship to U.S. locations via Priority Mail and books will arrive in 3 to 5 business days. Outside the United States, books are shipped via International Priority Mail or UPS and delivery takes 10 to 21 days and duty may apply. USPS Express Mail takes 1 to 2 days, and Fed Ex Standard Overnight shipping is also available. We can provide International Fed Ex Standard shipping as well.
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Q: What is the TourSaver return policy?
A: If the TourSaver is not everything we've promised, simply return the book in its original 'NEW' condition within 14 days for a refund of the book cost. We do not refund shipping costs. Please request a Return Authorization Number for refunds and include name, book number and date of purchase. Refunds are issued 7 to 10 days after TourSaver receives returned book(s). Returned books should be shipped to: TourSaver Order Center, 2001 W. 21st Street, Broadview, IL 60155. Books must include Return Authorization Number for refund. All requests for Return Authorization Numbers must be received by E-Mail.
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An essential money-saving resource for travelers

2014 Alaska TourSaver® Shipping Now

To receive these 2-for-1 offers, purchase the TourSaver® book, then use the 2-for-1 coupons. Coupons are valid for two people only.

Over 115 2-for-1 Offers
Only $99.95

TourSaver® has a 14-day money-back guarantee.

Unique numbers are assigned to each book for making reservations.
 


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