FAQs

Questions

  How long are coupons in the TourSaver® valid?
  How can I be sure that the coupons in the book will be honored by the merchants?
  After ordering the TourSaver, when is the book shipped?
  How long does it take for the book to reach my location?
  What is the TourSaver return policy?
 

Answers

Q: How long are coupons in the TourSaver® valid?
A: The TourSaver® is valid for the entire calendar year, however, many tours in Alaska only operate in the the summer season--between late May and early September. Expiration dates are printed on individual offers in the book and on the website.
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Q: How can I be sure that the coupons in the book will be honored by the merchants?
A: All tour operators, hotels and merchants participating in Alaska TourSaver have signed legal and binding contracts. We have confidence that you will be treated with respect and courtesy. If a booking problem should occur, simply contact us and we will help resolve the issue.

TourSaver customers have purchased more than 30,000 books since the program started and we receive rave reviews and testimonials each year. It's important to call ahead for reservations, just like you do for airlines and hotels. The sooner you make your arrangements, the more likely it is that you'll be confirmed on your desired date. Several of our smaller “artisan-class” operators only accept one coupon per departure. It is a small percentage of the 115 offers in the book. Things like air tours, some raft tours and small boat operators. We go out of our way to bring these quality operators into the program. But, with only six seats per departure on some things (like air tours, for example), we offer the “one coupon per departure” clause. Check in advance to see if your dates are available.
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Q: After ordering the TourSaver, when is the book shipped?
A: Orders received before 3:00PM EST are shipped the same day. Orders received after 3:00PM EST will be shipped the following day. Orders received after 3:00PM EST on Friday are shipped on Monday. Orders received on Saturday or Sunday are shipped on Monday. There is no shipping on U.S. Post Office holidays. To receive your TourSaver sooner, please indicate an alternate shipping method.
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Q: How long does it take for the book to reach my location?
A: TourSaver® books ship to U.S. locations via USPS Priority Mail and books will arrive in 3 to 5 business days. Outside the United States, books are shipped via International Fed Ex Standard. USPS Express Mail takes 1 to 2 days, and Fed Ex Standard Overnight shipping is also available.
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Q: What is the TourSaver return policy?
A: If the TourSaver® is not everything we've promised, simply return the book in its original 'NEW' condition within 14 days for a refund of the book cost. We do not refund shipping costs. Please request a Return Authorization Number for refunds and include name, book number and date of purchase. Refunds are issued 7 to 10 days after TourSaver receives returned book(s). Returned books should be shipped to: TourSaver Order Center, 2001 W. 21st Street, Broadview, IL 60155. Books must include Return Authorization Number for refund. All requests for Return Authorization Numbers must be received by E-Mail. Refund policy does not apply to TourSaver® Apps.
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An essential money-saving resource for travelers

2015 Alaska TourSaver® Ships November 15.   Pre-sale begins November 1.

To receive these 2-for-1 offers, purchase the TourSaver® book, then use the 2-for-1 coupons. Each coupon valid for two people only.

Over 120 2-for-1 Offers
Only $99.95

TourSaver® has a 14-day money-back guarantee.

Unique numbers are assigned to each book for making reservations.
 


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